Quality by Design

Quality by Design

A Clinical Microsystems Approach

Batalden, Paul B.; Foster, Tina C.; Nelson, Eugene C.; Johnson, Julie K.; Godfrey, Marjorie M.

John Wiley & Sons Inc

02/2025

560

Mole

Inglês

9781119218692

15 a 20 dias

666

Descrição não disponível.
Tables, Figures, and Exhibits xiii

Foreword xxi

Preface xxv

Acknowledgments xxix

The Editors xxxiii

The Contributors xxxix

Introduction xli

1 Clinical Microsystems - Success Characteristics of High-Performing Microsystems 1
Julie K. Johnson, Marjorie M. Godfrey, Boel Andersson- Gaere, Susanne Kvarnstroem, Tina C. Foster

2 Developing High-Performing Microsystems 37
Marjorie M. Godfrey, Tina C. Foster, Steve Harrison, Martin J. Wildman, Julie K. Johnson

3 Leading Improvement of Healthcare Service Systems: Microsystems, Mesosystems, and Macrosystems 71
Paul B. Batalden, Edgar H. Schein, Don Caruso, Marjorie M. Godfrey, Tina C. Foster, Julie K. Johnson

4 Developing Professionals and Improving Work Life 111
Marjorie M. Godfrey, Tina C. Foster, Gay L. Landstrom, Joan Clifford, Julie K. Johnson

5 Transforming a Primary Care Clinic to an NCQA- Certified Patient- Centered Medical Home 145
Marjorie M. Godfrey, Tina C. Foster, Randy Messier, Julie K. Johnson

6 Partnership within the Clinical Microsystem's Framework: Coproducing Good Outcomes with Patients and Families 189
Maren Batalden, Julie K. Johnson, Cristin Lind, Helena Hvitfeldt, Paul B. Batalden, Tina C. Foster, Marjorie M. Godfrey

7 Improving Patient Safety and Reliability 217
Julie K. Johnson, Paul R. Barach, Gautham K. Suresh, Tanya Lord, Marjorie M. Godfrey, Tina C. Foster

8 Creating an Actionable Healthcare Information Environment to Inform Intelligent Action 251
Brant J. Oliver, Eugene C. Nelson, John N. Mecchella, AnnMarie R. Hess, Marjorie M. Godfrey, Tina C. Foster, Julie K. Johnson

9 Interprofessional Education and the Clinical Microsystem 299
Tina C. Foster, Paul N. Uhlig, Brant J. Oliver, Gay L. Landstrom, Julie K. Johnson, Marjorie M. Godfrey

10 The New Frontier of System Improvement - Mesosystems 333
Marjorie M. Godfrey, Tom Downes, Steve Harrison, Julie K. Johnson, Tina C. Foster

Afterword 367

Appendix: Accelerating Improvement in Clinical Mesosystems 375

Glossary 477

Name Index 495

Subject Index 501
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
clinical microsystems; health care microsystems; clinical microsystems improvement; health care microsystems improvement; health care quality improvement; health care leadership; health care improvement textbook; health care administration textbook