Introduction to Hospitality Management

Preface

Acknowledgments

About the Authors

Part I: The Hospitality Industry

Chapter 1: The Hospitality Industry and You

Chapter 2: Growth and Change in the Hospitality Industry

Part II: Foodservice

Chapter 3: The Foodservice Industry

Chapter 4: Restaurant Operations

Chapter 5: Onsite Foodservice

Chapter 6: Beverages

Part III: Lodging

Chapter 7: The Lodging Industry

Chapter 8: Hotel and Lodging Operations

Chapter 9: Food and Beverages in Hotels

Part IV: Tourism

Chapter 10: The Tourism Industry

Chapter 11: Destinations: Tourism Generators

Chapter 12: Event Management

Part V: Management

Chapter 13: Accounting

Chapter 14: Human Resources

Chapter 15: Service Management

Chapter 16: Leadership and Management

Index

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