Consumer Behavior

Consumer Behavior

Iacobucci, Dawn; Ruvio, Ayalla

John Wiley & Sons Inc

02/2024

368

Mole

Inglês

9781119912415

15 a 20 dias

Descrição não disponível.
Part I - Introduction: Consumer Behavior Insights

1. Introduction: Consumers are Key to a Company's Success
2. Consumers' Insights as Drivers of Marketing Strategies
3. How (and Why) to Listen to Consumers
Part II - Consumer Buying Process

4. How Consumers Make Decisions
5. Post-Purchase Behavior
6. The Irrational Consumer: Biases and Situational Effects on Consumers' Decision-Making
Part III - Unveiling the Black Box of the Consumer Buying Process

7. Consumer Motivation and Emotions
8. Consumer Personality and Self-Concept
9. Learning and Memory
10. Consumer Attitude Formation and Change
11. Consumers' Perception
12. Consumers' Social and Cultural Context
Part IV - Diverse Perspectives That Comprise Us All

13. The Global Consumer
14. Social Media
15. Do Good Consumption
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